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Trials and Tribulations

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Credits and Refunds

If you purchased web songs on Lala or had an outstanding wallet balance as of May 31st, 2010, an iTunes Store credit code will automatically be sent to your member email address no later than June 14th, 2010.

Credit amounts will be based on your account activity as of May 31, 2010. iTunes Store credit amounts will be rounded up to the nearest $1 for refunds under $10, or to the nearest $5 for refunds greater than $10.

Once you receive the email with your iTunes Store credit code, you can redeem your credit on iTunes as follows:

1. Download iTunes for Mac or Windows, free of charge at

2. Open iTunes and click iTunes Store.

3. Click Redeem under Quick Links.

4. Enter the code included in your email.


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